Privacy policy

Tiler in Reading is a tiling contractor based in Reading, Berkshire. This policy explains what personal information we collect when you contact us or use this website, why we collect it, and what we do with it.

When you request a quote we collect the details you give us: your name, email address, telephone number, postcode, and a description of the work you are interested in. If you send photographs, we hold those with your enquiry.

We do not collect payment details through this website, and we do not ask for or store any special category data.

We use your information to respond to your enquiry, prepare and send a quotation, arrange a survey, and keep a record of the work we have quoted or completed. We may contact you about your enquiry by telephone or email.

Our lawful basis for this is legitimate interest in responding to a request you have made, and performance of a contract where you go on to book work with us.

Enquiry details are kept for up to 24 months so that we can pick up a conversation where it left off. Records relating to completed work, including guarantees, are kept for six years, which is the period during which a workmanship guarantee could be relied upon.

We do not sell your data and we do not share it for marketing. We share it only with the service providers required to run our business, such as our email and website hosting providers, and only to the extent needed to provide those services.

You have the right to ask for a copy of the information we hold about you, to ask us to correct it, or to ask us to delete it where we no longer need it. To make a request, email us at the address below.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO).

For any question about this policy or your data, email tileraslan20@gmail.com or call 07999 260751.